RETURNS AND EXCHANGES
If for some reason your purchase doesn't live up to expectations, we invite you to review our return policy and exchange procedures.
RETURNS AND EXCHANGES
- We're committed to your satisfaction! If you aren't satisfied with any of our products, we'll exchange or return them within 30 days free of charge. To receive a refund or exchange a product send an email with the order number at info@smplobjects.com
- Returned merchandise must be unworn and accompanied by the original packaging
- All returns are subject to a 30-day customer satisfaction policy. If you would like to return your purchase after the 30-day period, it may be refused or fee may apply.
- Shipping charges are not refundable.
- Shipping protection fees are not refundable.
HOW TO RETURN OR EXCHANGE AN ORDER
Follow these instructions to return a Smplobjects.com order:
- Email your order number at info@smplobjects.com
- You will receive your return shipping label within 2 business days.
- Pack your item(s) in the original shipping box or in similar protective packaging.
- Put the printed return shipping label on the package and ship it to SMPL OBJECTS.
- Keep the tracking number from your return shipping label.
Your return will be processed within 5 business days of receipt. You’ll receive an email once your returns have been completed and inspected.
CHANGES & CANCELLATIONS
You can cancel orders within one hour of placing them if they have not yet shipped.
You can also email us at info@smplobjects.com as soon as possible if you would like to cancel or change your unfulfilled order.